Return & Exchange Policy
We want you to be happy with your order. If something isn't right, message us on WhatsApp within 3 days of delivery with your Order ID and a photo/video of the issue.
Eligible for return/exchange
- Item arrived damaged or defective
- Wrong item was sent
- Item significantly different from what was ordered
Not eligible
- Change of mind after delivery
- Item used, damaged after delivery, or missing original packaging
- Requests made after 3 days of delivery
Approved returns are exchanged or refunded via the original payment method once the item is received back and inspected. Delivery time expectations: typically 3–7 business days depending on your city.